FAQs

  • What is Alevon? 

    Here is a brief video introduction explaining "What is Alevon". Alevon is the first online marketplace dedicated exclusively to renting fine art valued at over $100,000. 

    Who founded Alevon?

    Alevon was founded by Daniel Novela Esq., who is also the founder of Novela Law. Daniel is a corporate and art lawyer with over 25 years of experience, a member of the Florida Bar, and serves as an Adjunct Professor at the University of Miami School of Law.

    Who can use Alevon?

    Alevon is a member-based platform catering to two main groups:

    1. Art renters: Individuals, families, family offices, and companies seeking to experience and showcase high-value artworks.
    2. Art owners: Collectors, galleries, artists, art investment funds, art storage facilities, and others owning or with access to valuable art collections.

    All users must be approved members to access Alevon's services, including browsing artworks, renting pieces, or listing art for rent.

    Can I submit artwork without being a member?

    Yes, you can submit artwork for consideration without being an Alevon member. This allows artists and collectors to potentially have their work featured on the platform without committing to full membership. However, before a owner can rent out the artwork, they need to become an approved member.

    What are the membership requirements?

    To become an Alevon member, you must:

    • Be invited to be a Member. At this time membership is by invitation only, either by Alevon or an existing member.
    • Be at least 21 years old
    • Pass Alevon's vetting and background process
    • Pay the required membership fees (waived for art owners who list their art on Alevon)

    What does the membership approval process involve?

    The membership approval process includes:

    1. Submitting an application at https://alevon.com/account/register
    2. provide invitation information for verification
    3. Providing necessary documentation for identity verification
    4. Undergoing a background check
    5. Review and approval by the Alevon team

    What are the membership fees?

    • At this time membership is by invitation only, either by Alevon or an existing member.

    What benefits does Alevon membership offer?

    For detailed information about Alevon membership, including its benefits and requirements, please visit our dedicated membership page. This page provides comprehensive insights into the value of becoming an Alevon member and how to apply. We are adding more partnerships, so check back often.

    Can I cancel my membership?

    Yes, you can cancel your membership at any time by contacting us at hello@alevon.com or (305) 990-1305. Our team will assist you with the cancellation process and provide any necessary information regarding ongoing rentals or listings.

  • How does the art rental process work? 

    Here is a brief video explaining Alevon's "Art Rental Process". This process includes:

    1. Museums, collectors, and artist estates list their artworks on the platform with availability dates and pricing.
    2. Renters browse the collection, select an artwork, and make a reservation. 
    3. Once confirmed, the renter pays the rental fee and a refundable security deposit. 
    4. Alevon arranges for the artwork to be delivered and installed at the renter's approved location. 

    Is a security deposit required for rentals?

    Yes, a refundable security deposit is required for each rental. The amount is determined based on the value of the artwork and other factors. This deposit helps ensure the safety and proper care of the artwork during the rental period, and serves as a deposit in case of any damage or theft.

    How long can I rent an artwork? 

    Rental periods can vary based on the owner's preferences, ranging from monthly to annual terms. Specific durations are listed with each artwork. 

    Can I rent an artwork for less time than the minimum payment period?

    Yes, you can have the artwork for any period shorter than the minimum payment period. However, please note that you will still be responsible for paying the full amount corresponding to the minimum payment period.

    For example, if an artwork has a minimum payment period of three months, you can choose to keep the artwork for just one day. In this case, you would still pay for the full three month's rental fee, but you have the flexibility to return the artwork earlier if you wish.

    What information is provided about the artworks? 

    Listings include comprehensive information such as: 

    • Artist
    • Museum provenance and institutional history
    • Medium and dimensions
    • Condition reports 
    • Rental availability 

    How is the artwork delivered and installed? 

    Alevon partners with industry-leading art moving and storage companies like Uovo to provide professional delivery and installation services for a seamless experience. 

    Can I cancel a rental, and what are the terms? 

    Cancellation policies vary depending on whether it's a Fixed or Flexible Rental: 

    • Cancellations made more than 30 days before pickup (or casting if a new sculpture) generally incur no fee. 
    • For cancellations closer to the rental date or during the rental period, specific terms apply, which may include fees or forfeiture of the rental payment. 
    • Contact Alevon for detailed cancellation terms for your specific rental. 
  • At Alevon we literally source artworks from museum permanent collections.

    Our collection includes:

    • Museum Permanent Collections: Artworks owned by prestigious institutions that are made available for rental while remaining in the museum's collection
    • Museum-Level Private Collections: Pieces from renowned collectors whose holdings rival major museums
    • Artist Estates: Works authenticated and managed by official artist foundations
    • Blue-Chip Galleries: Pieces with documented museum exhibition history

    Unlike others who may use the term "museum-quality" loosely, we partner directly with museums to offer artworks from their permanent collections for rental. Our minimum threshold of $100,000 and strict authentication requirements ensure every piece genuinely meets institutional standards, these may include:

    • Provenance documentation
    • Exhibition and publication records
    • Insurance appraisals
    • Condition reports

    Many of our artists—including Warhol, Basquiat, Picasso, Hirst, and Murakami—have works in the permanent collections of MoMA, the Guggenheim, the Tate, and other world-class institutions. When you rent from Alevon, you're not just getting art described as "museum-quality"—you're accessing actual museum collection pieces, making this a unique opportunity to display artworks typically only seen in institutional settings.

  • Considering buying million-dollar art? Learn the costs, smart alternatives, and why companies, real estate developers, and hospitality leaders choose to rent museum-quality artwork from Alevon.

    What are the hidden costs of owning million-dollar artwork?

    Owning a $1 million artwork costs far more than the purchase price. At auction, you'll pay $1,260,000 at Christie's (26% buyer's premium) or $1,270,000 at Sotheby's (27% premium as of February 2025). Then add annual carrying costs of $27,000-$43,000, including insurance at 1-2% of value ($10,000-$20,000 per million), professional storage ($14,400-$16,800 annually), transportation ($2,000-$5,000 per move), conservation treatments ($5,000-$20,000), and annual appraisals ($500-$1,500). Over 5 years, your total investment reaches $1,395,000-$1,485,000. When selling, expect to wait 6-18 months and pay another 10-25% in auction commissions.

    With Alevon rental at just 2-5% annually ($20,000-$50,000 for a $1 million piece), you spend only $100,000-$250,000 over 5 years—saving $1.1-1.4 million while preserving capital for other investments. All insurance, storage, and handling costs are included in one transparent fee.

    Is it better to buy or rent expensive fine art?

    For most collectors and businesses, renting provides superior value. The financial difference is striking: that same $1 million artwork requiring $1.26-1.27 million upfront to purchase costs just 2-5% annually to rent through Alevon, with insurance, transport, storage, and maintenance all included. Businesses gain additional advantages through 100% tax deductibility of rental fees at the 21% federal rate, while purchased art requires depreciation over years. You also maintain complete flexibility to change artworks seasonally or cancel with 15 days notice, versus the 6-18 month process and hefty commissions required to sell. Alevon offers authenticated pieces from top-tier collections, including works sourced from museum permanent collections and institutional holdings.

    How much does it cost to buy an original Andy Warhol painting?

    Original Andy Warhol paintings range from under $100,000 to over $195 million. "Shot Sage Blue Marilyn" sold for $195 million at Christie's in 2022, becoming the most expensive American artwork ever sold. Previous Marilyn sales show dramatic appreciation: $4.01 million (1989), $17.3 million (1998), demonstrating the market's volatility. However, purchasing any Warhol means accepting annual carrying costs of 2-4% of the artwork's value. A $10 million Warhol costs an additional $200,000-$400,000 yearly for insurance (1-2% annually per AIG, Chubb), professional storage ($1,200-$1,400 monthly), plus conservation and transportation.

    At Alevon, experience authentic Warhol pieces valued between $100,000 and $10 million, starting under $1,000/month with all costs included. Our collection includes works with exceptional provenance, including pieces sourced from museum permanent collections.

    What's the average price for a Jean-Michel Basquiat painting?

    Basquiat paintings command $2.5-$10 million for works on paper, with major canvases exceeding $100 million. "Untitled" sold for $110.5 million at Sotheby's in 2017. These blue-chip works require massive capital commitment plus ongoing costs that can exceed $100,000 annually just for insurance and storage. Through Alevon, display authentic Basquiat works on paper starting at $6,000/month—less than just the annual insurance premium on a purchased piece.

    Where can I buy or rent museum-quality art valued over $100,000?

    High-value art typically sells through Christie's, Sotheby's, established galleries, and private dealers. Alevon offers a curated selection of authenticated artworks, including pieces sourced from museum permanent collections, institutional holdings, and prestigious private collections. Access authenticated works by artists like Warhol, Basquiat, Picasso, Hirst,and Murakami through our rental program at 2-5% of value annually.

    Can I rent fine art before deciding to purchase?

    Yes. Many collectors use Alevon's rental program as an extended evaluation period, living with museum-quality pieces for months before making purchase decisions elsewhere. This eliminates buyer's remorse on million-dollar acquisitions while costing less than just the carrying costs of ownership. Our members often discover that the flexibility of rental—changing artworks seasonally or for special events—provides more value than static ownership. While Alevon specializes in rental, many pieces on our platform are also available for sale, and we facilitate purchases for clients who develop connections with specific artworks after renting.

  • Why do companies rent art instead of buying*?

    A: Leading corporations choose art rental for several strategic reasons:

    • Balance sheet efficiency: No capital tied up in illiquid assets
    • Flexibility: Easily refresh collections for rebranding or office moves
    • Risk mitigation: No exposure to art market volatility
    • Simplified accounting: Operating expense vs. capital asset
    • Professional curation: Access to museum-quality pieces without in-house expertise

    Companies like major banks, law firms, and tech giants use rental to maintain world-class art programs without ownership complexity.

    Can art rental fees be tax-deductible for businesses*?

    Yes, art rental fees may be deductible as business operating expenses, unlike art purchases, which must be depreciated or may not qualify for a deduction at all. Consult your tax advisor, but most businesses find rental provides superior tax efficiency compared to purchasing. This is why many companies choose to rent rather than buy corporate art collections.

    Can individuals get tax benefits from art rentals*?

    Yes, individuals can realize tax benefits in several scenarios:

    • Home office displays: The business-use percentage is deductible
    • Investment property staging: Deductible as a business expense
    • Self-rental arrangements through affiliated business entities
    • Charitable donation options for rental fees (Alevon offers partial matching)

    High-net-worth individuals can establish self-rental arrangements through business entities, potentially avoiding state use taxes while creating deductible expenses. Family offices can treat art rentals as investment management expenses.

    *This information is for general educational purposes only and does not constitute tax, legal, or financial advice. Alevon makes no representations about the tax treatment of art rentals in your specific situation.

  • How does Alevon help art owners monetize their collections?

    Alevon offers art owners a unique opportunity to turn their static art collections into dynamic sources of income:

    • Earn rental revenue from your artworks
    • Multiple pieces in your collection multiply your potential returns
    • Receive free art storage during rental
    • Offset art loans, and other expenses
    • Potential tax advantages, including deductions of rentals and depreciation of artworks
    • Self-rental arrangements could potentially avoid state use taxes

    Museums can generate revenue from works in storage, helping to cover storage and conservation costs, while sharing their collections with a broader audience. Ccollectors can offset expenses for storage and insurance. Artist estates can introduce important works from world-renowned artists to new audiences, monetizing stored assets without depressing the existing markets through sales. This innovative model allows various owners to put stored art to use in ways never before possible.

    What information do I need to provide when listing my artwork?

    When listing an artwork on Alevon, provide the following:

    • High-quality images and videos
    • Detailed descriptions
    • Provenance information
    • Authenticity information
    • Artist name and background
    • Medium and dimensions
    • Existing condition reports
    • Rental availability and rates
    • Any special conditions or requirements

    What security measures does Alevon have in place?

    Alevon prioritizes the safety and protection of your artwork:

    • Comprehensive insurance coverage included
    • Professional art handling and transportation
    • Member-only platform maintains exclusivity
    • Thorough vetting of all Alevon members
    • Onsite condition reports upon delivery and pickup of your artwork

    How does Alevon manage the rental process?

    Alevon offers hassle-free management of your art rentals:

    • Full-service logistics coordination
    • Automated, reliable payment processing
    • Insurance and transportation included
    • Professional installation and handling
    • Dedicated support team
    • Digital inventory management

    What market advantages does Alevon offer?

    With Alevon, you maintain control while maximizing opportunity:

    • Retain full ownership rights
    • We facilitate sales if renters wish to purchase
    • Test market interest through rentals
    • Natural path from rental to acquisition
    • Flexibility to sell or withdraw anytime

    What expert support does Alevon provide?

    Our team of professionals works for you, offering:

    • Market analysis and pricing guidance
    • Art law advisory via Novela Law
    • Custom rental strategies

    Is there a charitable option available?

    Yes, Alevon offers a charitable option:

    • Donate your rental fee (or a portion of it) to a charity or cultural institution of your choice
    • Alevon provides partial matching for charitable donations

    How do I submit my artwork for rental consideration?

    To submit your valuable artworks for rental consideration, visit the "Submit Your Artwork".

  • What if I am a member and want to share Alevon art with a non-member?

    As an Alevon member, you have the option to create a temporary user account for non-members who you'd like to share our art collection with. This feature is perfect for:

    • Potential clients interested in viewing our exclusive art pieces
    • Friends or colleagues who appreciate fine art
    • Anyone you'd like to introduce to Alevon's curated collection

    By setting up a temporary account, you can give them a taste of what Alevon offers without compromising the exclusivity of full membership.

    How do I set up a temporary user account for someone?

    To create a temporary user account, follow these steps:

    1. Log in to your Alevon member account
    2. Navigate to the Create Temporary User page: https://alevon.com/pages/create-temporary-user
    3. Follow the prompts to set up a temporary username and password
    4. Share these credentials with your intended recipient

    The temporary user will then have limited access to browse our art and sculptures pages for 7 days.

    What are the limitations of a temporary user account?

    Temporary users can:

    • View the art and sculptures pages
    • Browse available pieces

    They cannot:

    • Access the cart
    • Proceed to checkout
    • Make any purchases or rentals

    The account automatically expires after 7 days, maintaining the exclusivity of our full membership.

    Can temporary users become full Alevon members?

    Absolutely! If your temporary user wants to apply to become a full member, direct them to apply for membership.

    If you're an affiliate, make sure they use your affiliate link or coupon. If they're a friend, use our Refer a Friend program at to receive your referral credit.

    This temporary user feature allows you to easily share our art collection with potential members while preserving the exclusive nature of Alevon membership.

  • Alevon welcomes submissions from museum permanent collections, private collectors, and artist estates, with exceptional artworks valued at $100,000 or more for our rental platform. We seek pieces that embody artistic excellence, cultural significance, and visual appeal from world-renowned artists across various movements, including Pop Art, Abstract Expressionism, and Contemporary Art.

    To submit your artwork for consideration, please visit our "Submit Your Artwork" page on our website. We respond to all submissions within 24 hours, ensuring a prompt review of your piece. If needed, you can also reach us at hello@alevon.com for additional inquiries.

  • What kind of art does Alevon source?

    At Alevon, we are always seeking to expand our collection with exceptional, high-value artworks from museums, premier collectors, and artist estates. We specifically look for pieces valued at $100,000 or more from world-renowned artists that embody artistic excellence, cultural significance, and visual appeal.

    We welcome submissions from:

    • Museum Permanent Collections: Artworks owned by prestigious institutions available for rental while remaining in the museum's collection
    • Premier Private Collections: Pieces from artists with documented museum exhibition history
    • Artist Estates: Works by world-renowned artists authenticated and managed by official artist foundations
    • Blue-Chip Galleries: Pieces from artists with documented museum exhibition history

    Many of our world-renowned artists—including Warhol, Basquiat, Picasso, Hirst, and Murakami—have works in the permanent collections of MoMA, the Guggenheim, the Tate, and other world-class institutions. When you rent from Alevon, you're accessing actual museum collection pieces, making this a unique opportunity to display artworks typically only seen in institutional settings.

    Please feel free to submit it for consideration at Submit Your Artwork or contact us at hello@alevon.com.

    Here are examples of the type of artist we are looking for:

    Pop Art:

    • Andy Warhol
    • George Condo
    • Jeff Koons

    Abstract Expressionism:

    • Cy Twombly
    • Mark Rothko
    • Pierre Soulages

    Minimalism and Conceptual Art:

    • Dan Flavin
    • Donald Judd
    • James Turrell

    Modern and Post-War Art:

    • Alex Katz
    • David Hockney
    • Francis Bacon

    Contemporary Art:

    • Banksy
    • Damien Hirst
    • Olafur Eliasson

    Sculpture and Installations:

    • Alexander Calder
    • Yayoi Kusama
    • Takashi Murakami

    Surrealism:

    • Joan Miró
    • René Magritte
    • Salvador Dalí

    Pop Surrealism:

    • Mark Ryden
    • Kenny Scharf

    We are open to considering other high-value pieces that align with our collection's focus. Our goal is to provide clients with access to prestigious and culturally significant artworks that enhance their spaces.

    If you have artwork you'd like to share with us, please feel free to submit it for consideration at Submit Your Artwork or contact us at hello@alevon.com. We look forward to connecting with you.

  • What is the difference between Fixed vs Flexible rentals:

    1. Fixed Rentals: These are rentals with a set duration that cannot be canceled or modified during the rental period without incurring significant fees.
    2. Flexible Rentals: These rentals offer more flexibility, allowing for cancellation or modification during the rental period with less stringent penalties.

    The main differences are in the cancellation policies and the ability to modify the rental period. Please note, the Owner determines if it will be a Fixed or Flexible Rental.

    What are the cancellation policies for Fixed and Flexible Rentals?

    For both types of rentals:

    • If you provide notice of cancellation more than 30 days before the Artwork is picked up by the Art Shipper (or before the casting process begins for sculptures), the cancellation fee is waived.
    • If you cancel within 30 days of the pickup date, you agree to pay Alevon a cancellation fee of 10% of the Total Rental Fee plus any actual fees or costs incurred by the Owner and Alevon, not exceeding the Total Rental Fee.

    For Flexible Rentals:
    During the Rental Period, either the Owner or the Renter has the right to cancel with 15 days prior written notice to Alevon at hello@Alevon.com and via text at +1-305-454-4771.

    For Fixed Rentals:
    Fixed Rentals cannot be canceled during the Rental Period without significant penalties.

    What happens if I need to change or cancel my rental?

    For Flexible Rentals:

    • You can cancel with 15 days prior written notice during the Rental Period.

    Renters who cancel are responsible for the Art Shipper fees and prorated rental fees up to the cancellation date. If the Owner cancels, they are responsible for the Art Shipper fees and the prorated rental fees after the cancellation date, which have been paid by the Renter.

    For Fixed Rentals:

    • Changes or cancellations during the Rental Period are generally not permitted without significant fees.
    • If you need to cancel or modify a Fixed Rental, contact Alevon customer support as soon as possible. We'll work with the Owner to see if they'll accept an early cancellation or modification of the Rental Period.

      It's Alevon's intent to work with you to the extent we can in cases of cancellation or changes to your rental. However, please note that our ability to accommodate changes may be limited, especially for Fixed Rentals.

    How do I choose between a Fixed and Flexible Rental?

    Consider a Fixed Rental if:

    • You're certain about your rental dates and duration.
    • You want to potentially save on the rental cost.
    • You're comfortable with less flexibility in exchange for a committed booking.

    Consider a Flexible Rental if:

    • Your plans might change.
    • You value the option to extend or shorten your rental period.


  • What is the Alevon's Affiliate Program?

    Here is a brief video explanation of our Affiliate Program. Our affiliate program allows you to earn referral commissions or receive store credit—whichever you prefer—by introducing art owners and renters to our high-value art rentals. By partnering with Alevon, you can enhance your clients' spaces with exceptional artworks, adding sophistication and cultural value to their environments.

    Does Alevon work with art advisors, real estate brokers, and interior designers?

    Yes, Alevon offers an exclusive affiliate program tailored for professionals with established networks interested in renting actual museum art and works by world-renowned artists valued at over $100,000. This includes art advisors, top-producing realtors, interior designers, and other high-net-worth individuals with a passion for art.

    Benefits of Joining the Affiliate Program:

    • Earn Referral Commissions or Store Credit: Choose between financial rewards or store credit for each client you refer who completes a rental or lists art on our platform which is rented.
    • Access to Exclusive Artworks: Offer your clients access to actual museum artworks from permanent collections and world-renowned artists.
    • Differentiate Your Services: Stand out by providing genuine museum pieces, not just "museum-quality" art.
    • Enhance Client Offerings: Elevate your services by incorporating museum and institutional art rentals featuring world-renowned artists into your portfolio, providing added value to your clients.

    Who Can Join?

    • Art Advisors
    • Real Estate Brokers
    • Interior Designers
    • Other High-Net-Worth Individuals with an Interest in Art

    How to Join the Affiliate Program:

    1. Visit Our Website: Navigate to the "Affiliates Program" section on our site.
    2. Fill Out the Application Form: Complete the online application provided.
    3. Await Approval: Once your application is reviewed and approved by Alevon, you can start participating.
    4. Start Referring Clients: Begin referring clients interested in enhancing their spaces with fine art rentals.
    5. Earn Commissions or Store Credit: Receive your chosen form of reward for each successful referral.

    Get Started Today

    If you're ready to expand your professional offerings and earn commissions or store credit through our affiliate program, please visit our Affiliates Program page to apply. Once approved by Alevon, you can start immediately. For any questions, feel free to contact us.

  • What if I want to refer Alevon to a Friend?

    Our Refer A Friend program rewards you for sharing your love of Alevon with others. When you refer a friend to Alevon:

    • You earn $250, upon their first rental, as a store credit.
    • Your friend receives $250 off their first rental.

    It's a win-win for both of you!

    How does it work?

    1. Share your unique referral link with friends who might be interested in renting art.
    2. Your friend signs up using your link and completes a rental.
    3. You receive a $250 credit.
    4. They enjoy $250 off their rental as a welcome gift.

    Is there a limit to how many friends I can refer?

    No, there's no limit! Refer as many friends as you like and earn rewards for each successful referral.

    How do I access my referral link?

    Log in to your Alevon Art Rental account and navigate to the "Refer A Friend" section to find and share your unique link.

  • Who manages the security deposits for Alevon rentals?

    Alevon has partnered with BNY Mellon, the largest
    custodian bank in the world, to manage all security deposits for our art rentals. This partnership ensures the highest level of security and financial management for our clients' funds.

    Why did Alevon choose BNY Mellon as a partner?

    BNY Mellon is a global leader in financial services, holding trillions of dollars in assets under custody and management. Their expertise and reputation in handling large-scale financial transactions make them an ideal partner for managing Alevon's security deposits.

    Are the security deposits secure?

    All security deposits are held by BNY Mellon in a fully FDIC insured account, providing an additional layer of protection for our clients' funds.

    What does this partnership mean for Alevon clients?

    This partnership demonstrates Alevon's commitment to financial security and transparency. By entrusting security deposits to BNY Mellon, we ensure that these funds are:

    • Held separately from Alevon's operational accounts.
    • Managed by a world-renowned financial institution.
    • Protected by FDIC insurance.
    • Easily accessible when it's time to return the deposit.

    Does this affect how I pay or receive my security deposit?

    No, the process for paying or receiving security deposits
    remains the same for our clients. Alevon will continue to handle all client interactions regarding security deposits. The partnership with BNY Mellon works behind the scenes to provide enhanced security and management of these funds.

    If you have any questions or concerns about your security
    deposit, please don't hesitate to contact at hello@alevon.com for
    additional inquiries.

  • Are there restrictions on moving or placing the artwork during my rental? 

    Yes, there are strict guidelines: 

    1. Do not move the artwork yourself. Contact Alevon for approval and to arrange movement by authorized Art Shippers. 

    2. Placement restrictions:  

    • Keep away from direct sunlight unless art is intended for outdoors.
    • Avoid high-traffic or public areas for all fragile Artworks.
    • Keep inaccessible to pets or young children.
    • Maintain appropriate climate control.

    3. No smoking or vaping near the artwork.

    4. Ensure your location meets minimum security requirements.

    5. Obtain written approval from Alevon for any changes to the artwork's environment.

    What happens in case of emergencies like natural disasters?

    Alevon has protocols in place for emergency relocation of artworks in case of threats such as hurricanes or wildfires. Renters are required to cooperate fully with Alevon and designated Art Shippers to ensure the artwork's relocation in such situations.

    What should I do if the artwork is damaged or stolen. 

    Call Alevon immediately at (305) 990-1305

    1. Send a text message to the same number.
    2. Email hello@Alevon.com with details.
    3. Do not attempt repairs yourself.
    4. Keep the artwork safe until you receive further instructions.
    5. Cooperate fully with any investigation or claims process.

    What happens if an artwork is damaged or stolen during the rental period? 

    • The renter's security deposit may be used to cover damage or theft.
    • Additional art insurance coverage may apply depending on the circumstances.
    • Prompt reporting is crucial and may affect insurance coverage.

    What should I do if an artwork is stolen during my rental period? 

    In the event of theft: 

    1. Report it immediately to Alevon and local authorities. 
    2. File a police report.
    3. Contact Alevon by phone, text message, and email as soon as possible.
    4. Provide a copy of the police report to Alevon within 24 hours.
    5. Cooperate fully with any investigation.

    What if the artwork's condition differs significantly from what was advertised? 

    If the artwork's condition upon delivery is materially different from what was disclosed on Alevon: 

    • The renter has the right to cancel the rental and request a full refund.
    • Document the discrepancies and contact Alevon immediately.
  • What security measures does Alevon implement? 

    Alevon prioritizes security through:

    • Direct partnerships with museums and authenticated estates of world-renowned artists
    • Vetting and due diligence on all Members appropriate for handling museum collection pieces
    • Implementing stringent art handling and shipping protocols required for works by world-renowned artists
    • Professional standards matching those used by major institutions and art lenders we partner with

    Additionally, Alevon was founded by Daniel Novela, who is also the founder of Novela Law. Daniel is a corporate and art lawyer with over 25 years of experience, a member of the Florida Bar and serves as an Adjunct Professor at the University of Miami School of Law. His extensive legal background in art and corporate law assist Alevon's security measures and practices in providing the highest level of protection for both renters and Artwork owners.

    Is the artwork insured during the rental period?

    Yes, Alevon ensures that all Artworks are insured during rentals. We offer two insurance options:

    • Owner's Insurance: Artwork owners can use their existing insurance policy, if it covers rentals.
    • Alevon's Insurance: We've partnered with Lloyd's of London, one of the world's largest art insurance marketplaces, to offer comprehensive coverage for listed pieces. This option is available if the owner prefers not to use their own insurance or doesn't have suitable coverage.

    Owners can choose either option, or even combine both for enhanced protection. Our goal is to provide flexibility and peace of mind throughout the rental period. For specific details about insurance coverage, please contact us directly.

    How are condition reports handled? 

    Condition reports, known as "Apparent Defects Reports," are prepared by our professional Art Shippers before and after each rental. These reports document the visible condition of the artwork, noting any apparent changes during the rental period. Our Art Shippers are trained to create these concise yet thorough reports, ensuring accurate documentation of the artwork's condition throughout the rental process.

  • Can I purchase an artwork I've rented? 

    Yes, Alevon facilitates art purchases for renters who develop a strong connection with a rented piece. We also pay industry standard commissions for referrals and affiliates, where appropriate.

    How does Alevon ensure the quality of listed artworks? 

    Alevon employs experts who work directly with museums, art lenders, premier collectors, and artist estates to carefully select and feature artworks by world-renowned artists. Our partnerships with museum permanent collections, art lenders, and authentication by official foundations ensure the highest standard of artistic excellence. And we provide that complete provenance documentation, exhibition history, and professional appraisals to you upon request.

    Can I list artwork on other platforms if I use Alevon? 

    No, any artwork listed for rent on Alevon must be exclusively listed on our platform and cannot be listed on any other art rental marketplace. 

    How does Alevon handle disputes between renters and owners? 

    Alevon has an arbitration clause in place to resolve disputes: 

    1. Parties are encouraged to attempt resolution through discussion first.
    2. If unsuccessful, formal arbitration is used as a last resort.
    3. The arbitration process is binding and conducted by a neutral arbitrator.

    How does Alevon protect my personal information? 

    Alevon adheres to a strict privacy policy, which includes guidelines on collecting, using, and protecting user data. Details can be found in the platform's Privacy Policy.

  • Does Alevon offer any additional services beyond rentals? 

    Yes, Alevon offers: 

    • Direct partnerships with museums for access to permanent collection pieces by world-renowned artists
    • Access to works by world-renowned artists typically unavailable elsewhere
    • Museum-level authentication and provenance verification
    • Expert curation working directly with institutional collections

    Potential for art sales with industry standard commissions for referrals and affiliates, where appropriate

    Is there customer support available for Alevon users? 

    Yes, Alevon provides dedicated customer support: 

    • Assistance with listing artworks for owners 
    • Help with the rental process for renters 
    • Concierge-level support for higher-value transactions 
    • General inquiries and problem resolution 

    Users can contact Alevon support for assistance at hello@Alevon.com and via phone or text at (305) 990-1305.